We asked how long the wait was for 3 people, the lady said about 20 mins, so we waited. Glad that we did!! It was packed, we almost couldn't find a parking place. While in the area we found this place by looking up best places to eat breakfast near me, and we decided on this place. Not only was she RUDE, unaware that we took our time to help her save money for the business but didn’t even round down to make sure we were paid back. Not only did she just say Ok good but rang it up and didn’t even give us our change (coins) she said we round up. She tried to fix the issue in front of us and as we were waiting AGAIN, we just said forget, we will pay cash. NEVER apologised for what happened or acknowledged our time being wasted. Firstly, she came up and as we started to speak with her she rudely answered the phone and started speaking to the person on the line. We decided to take the bill to the register and get with the manager. We scanned it and now the bill was $10.00 more. He came back after having us wait (annoying but we felt the right thing to do). We felt we should be honest and mentioned something to the staff. When we went to go to pay, the receipt stated you could pay via Ipay. So, unfortunately, this restaurant is off our list and we are looking for another breakfast spot. Maybe if she had said something like, “Come back and we’ll make it right, or come back on us”, but that’s not what she said. She said she hoped we’d give them another try. She said it was unacceptable and that she would address the issue immediately. I later called to speak with manager, Jennifer, who has been there for years (and recognizes us from being there often), and told her about the service we’d had. He later told me there was a smudgy lip print on his glass, like lipstick that hadn’t been wiped off before glass was put into dishwasher. My son ordered what was stated on the menu to be, “fresh squeezed orange juice”, but said it tasted like it was out of a carton. We all had breakfast items, and everything was mediocre. No “how is everything?”, or “Can I refill your water or coffee?” stops. Other than orders taken and delivered, waitress only came by table to bring bill. We sat in the center part of diner, but weren’t acknowledged for a while. A group of 5 went on a Thursday mid-morning - not busy at all. The last few visits have been meh, food wise, but the last visit was really our LAST visit. We did takeout during the pandemic to support this restaurant, even though takeout eggs, pancakes and spuds do not transport well. We have brought out of town guests, and made this our meeting place with friends. We have been going here for years for brunch. Restaurants with Outdoor Seating in Roswell.Restaurants for Group Dining in Roswell.Greek Restaurants for Families in Roswell. Fusion Restaurants for Lunch in Roswell.American Restaurants for Large Groups in Roswell.Hotels near (ATL) Hartsfield-Jackson Atlanta Intl Airport.Hotels near Sprayground at Riverside Park.Hotels near Leita Thompson Memorial Park.Hotels near Archibald Smith Plantation Home.InterContinental (IHG) Hotels in Roswell.
0 Comments
Leave a Reply. |